Return and Refund Policy
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
JAGGY EXPORTS
Attn: Returns
4/3485, EAST STREET
SATHANKULAM
RAMANATHAPURAM, TAMILNADU 623536
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REPLACE/REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fifteen (15) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. WE ARE NOT REFUND YOUR MONEY, WE CAN DO ONLY REPLACE/EXCHANGE THE PRODUCT
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 94871 57264 | jaggypets@gmail.com