Shipping Policy

Updated on:September 20, 2024
Thank you for choosing Jaggy Pets for your shopping needs. We strive to provide a seamless and reliable shipping experience for our customers. Please read the following shipping policy to understand how we handle shipping and delivery of your orders.

1. Processing Time:

  • Orders are typically processed within 1-2 Days business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods:

  • We offer Standard Delivery and Fast Delivery shipping options at the appropriate rate (check on the checkout page).
  • Standard shipping usually takes 4-10 business days.
  • Fast Delivery shipping typically taking 3-4 business days.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping destination.
  • Free shipping may be available for orders over a certain amount, and promotions may apply during specific periods.

4. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use the tracking number to monitor the status and location of your package through our website (https://jaggypets.com/my-account/) or the carrier’s tracking portal.

5. Shipping Destinations:

  • We selling and shipping within India only.

6. Shipping Delays:

  • While we make every effort to deliver your order on time, unexpected delays may occur due to factors beyond our control, such as weather conditions or customs processing.
  • If your order is significantly delayed, please contact our customer support for assistance.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. Jaggy Pets is not responsible for orders shipped to incorrectly provided addresses.
  • If you need to change your shipping address after placing an order, contact our customer support as soon as possible.

8. Order Status and Communication:

  • You can check your order status by logging into your account on our website (https://jaggypets.com/my-account/).
  • We will notify you via email of any significant updates or changes to your order status.

9. Returns Due to Non-Delivery:

  • If a package is returned to us due to an incorrect address or failure to pick up the package, additional shipping fees may apply for reshipment.

10. Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support at jaggypets@gmail.com .

By placing an order with Jaggy Pets, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your trust and value your business.